Effective Date: 5/5/2026
Business Name: G'DAY MATE
Trading Name: G'DAY MATE
Website: www.gdaymate.store
Contact Email: support@gdaymate.store​
1. General Information
G'DAY MATE is an Australian online clothing store that sells apparel and related products.
By accessing our website, you agree to use it only for lawful purposes and in a way that does not damage, interrupt, or misuse the website or its services.
We may update these Terms and Conditions at any time. The updated version will be posted on our website with a new effective date.

2. Products
We make reasonable efforts to ensure that all product descriptions, images, colours, sizes, prices, and availability are accurate.
However, actual product colours, materials, fit, and appearance may vary slightly due to screen settings, lighting, photography, manufacturing differences, or product updates.
Sizing information is provided as a guide only. Customers are responsible for checking the size guide before placing an order.

3. Orders
When you place an order through our website, you agree that all information provided is accurate, complete, and up to date.
After placing an order, you may receive an order confirmation email. This does not guarantee acceptance of your order. We reserve the right to cancel or refuse an order if:

• the product is unavailable;

• there is an error in the price or product description;

• payment is not received or is declined;

• we suspect fraud or unauthorised activity;

• the order contains incorrect customer or delivery details;

• we are unable to fulfil the order for another reasonable reason.

If we cancel an order after payment has been made, we will provide a refund using the original payment method where possible.

4. Prices and Payment
All prices are listed in Australian dollars AUD, unless stated otherwise.
Prices may change at any time without notice. The price charged will usually be the price displayed at the time you place your order.
We accept payment through the payment methods shown at checkout. By making a payment, you confirm that you are authorised to use the chosen payment method.
We are not responsible for any extra fees charged by your bank, card provider, or payment provider.

5. Shipping and Delivery
We deliver orders to the locations listed on our website.
Shipping costs, estimated delivery times, and available delivery options will be shown at checkout or on our Shipping Policy page.
Delivery times are estimates only and may be affected by postal delays, courier delays, customs processing, public holidays, incorrect address details, or events outside our control.
Once an order has been shipped, we are not responsible for delays caused by third-party delivery providers. However, we will do our best to assist you where possible.
Customers are responsible for providing the correct shipping address. We are not responsible for orders delivered to an incorrect address provided by the customer.

6. Returns, Exchanges and Refunds
Our returns and exchanges are handled in accordance with our Returns Policy and the Australian Consumer Law.
Nothing in these Terms and Conditions limits or excludes your rights under the Australian Consumer Law.
Under Australian Consumer Law, customers have consumer guarantees when buying products. If a product has a major problem, is unsafe, is significantly different from its description, or does not do what it is meant to do, the customer may be entitled to a repair, replacement, refund, or other remedy. 
We are not required to provide a refund or exchange if you simply change your mind, choose the wrong size, find the item cheaper elsewhere, or no longer want the product, unless we choose to offer this under our own RReturns Policy. 
If we do offer change-of-mind returns, the item must meet the conditions stated in our Returns Policy, such as being unused, unworn, unwashed, in original condition, and returned within the stated timeframe.

7. Faulty or Incorrect Items
If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible at support@gdaymate.store​ with:

• your order number;

• a description of the issue;

• photos of the product, if relevant.

We may need to assess the item before providing a remedy.
If the item fails to meet a consumer guarantee under Australian Consumer Law, we will provide a remedy as required by law. Businesses cannot remove consumer guarantee rights through store policies or Terms and Conditions. 

8. Sale Items and Promotional Items
Sale items, discounted items, and promotional items are still covered by Australian Consumer Law.
We may choose not to offer change-of-mind returns on sale or promotional items, but this does not affect your legal rights if the item is faulty, not as described, or fails to meet a consumer guarantee.

9. Gift Cards and Store Credit
If we offer gift cards or store credit, they may be subject to additional terms shown at the time of purchase or issue.
Gift cards and store credit cannot usually be exchanged for cash unless required by law.
Customers are responsible for keeping gift card codes and store credit details safe.

10. Account Information
You may be required to create an account to access certain features of our website.
You are responsible for keeping your login details confidential and for all activity under your account.
You agree to notify us immediately if you believe your account has been accessed without permission.
We reserve the right to suspend or close accounts that misuse our website, breach these Terms and Conditions, or engage in fraudulent or harmful behaviour.

11. Website Content
All content on this website, including text, images, graphics, logos, designs, product photos, layout, and branding, is owned by or licensed to G'DAY MATE, unless stated otherwise.
You must not copy, reproduce, modify, distribute, or use our website content for commercial purposes without our written permission.

12. User Content and Reviews
If you submit reviews, photos, comments, messages, or other content to us or our website, you agree that:

• the content is accurate and lawful;

• the content does not infringe another person’s rights;

• the content is not offensive, misleading, abusive, or harmful;

• we may use, display, edit, or remove the content where reasonable.

By submitting content, you give [Store Name] permission to use it for business, marketing, website, and social media purposes, unless you tell us otherwise in writing.

13. Promotions and Discount Codes
Discount codes, promotions, and special offers may be subject to additional terms and conditions.
We may cancel, change, or end promotions at any time.
Discount codes cannot usually be applied after an order has been placed, unless we choose to allow it.
Promotions cannot usually be exchanged for cash.

14. Privacy
Your personal information will be handled in accordance with our Privacy Policy.
We may collect personal information such as your name, email address, shipping address, billing details, order history, and communication records in order to process orders and provide customer service.
Businesses covered by Australian privacy law must handle personal information in accordance with the Australian Privacy Principles. 

15. Third-Party Services
Our website may use third-party services, including payment processors, delivery providers, analytics tools, email platforms, or social media platforms.
We are not responsible for the acts, errors, delays, policies, or security practices of third-party providers.
Your use of third-party services may be subject to their own terms and privacy policies.

16. Limitation of Liability
To the maximum extent permitted by law, G'DAY MATE is not liable for any indirect, incidental, special, or consequential loss arising from your use of our website or products.
This includes, but is not limited to, loss of profits, loss of data, loss of opportunity, website downtime, delivery delays, or unauthorised access.
Nothing in these Terms and Conditions excludes, restricts, or modifies any rights you have under Australian Consumer Law or any other law that cannot be excluded.

17. Website Availability and Errors
We aim to keep our website available and functioning properly, but we do not guarantee that it will always be secure, uninterrupted, or error-free.
We may suspend, update, or remove parts of the website at any time without notice.
We may correct errors, inaccuracies, or omissions in product information, pricing, availability, or website content at any time.

18. Prohibited Use
You must not use our website to:

• break any law or regulation;

• commit fraud or make unauthorised purchases;

• upload viruses, malware, or harmful code;

• interfere with the website’s security or operation;

• copy or scrape website content without permission;

• harass, abuse, or harm another person;

• provide false or misleading information.

We reserve the right to block access, cancel orders, or take legal action if our website is misused.

19. Force Majeure
We are not responsible for delays or failures caused by events outside our reasonable control, including natural disasters, postal delays, supply chain issues, strikes, government restrictions, internet outages, payment provider issues, or other unexpected events.

20. Governing Law
These Terms and Conditions are governed by the laws of Australia and, where applicable, the state or territory in which G'DAY MATE operates.
Any disputes will be handled in the courts or tribunals of the relevant Australian state or territory.

21. Contact Us
For questions about these Terms and Conditions, please contact us:
Business Name: G'DAY MATE
Trading Name: G'DAY MATE
Website: www.gdaymate.store
Email: support@gdaymate.store​