Effective Date: 5/5/2026
Business Name: G'DAY MATE
Trading Name: G'DAY MATE
Website: www.gdaymate.store
Contact Email: support@gdaymate.store

At G'DAY MATE, we aim to make our website accessible and easy to use for as many people as possible, including customers with disabilities, different access needs, or those using assistive technologies.
This Accessibility Statement should be read together with our Terms and Conditions, Privacy Policy, Returns Policy, and Shipping Policy.

1. Our Commitment
We are committed to providing a website that is accessible, user-friendly, and inclusive.
We aim to improve the accessibility of our website over time by considering recognised accessibility practices, including the Web Content Accessibility Guidelines, where reasonably possible.

2. Website Accessibility
We aim to make our website easier to use by supporting features such as:

• clear and readable text;

• simple website navigation;

• useful headings and page structure;

• alternative text for important images where possible;

• keyboard-friendly navigation where possible;

• clear product descriptions and sizing information;

• readable colour contrast where possible;

• compatibility with common browsers and assistive technologies where possible.

While we make reasonable efforts to support accessibility, we cannot guarantee that every part of the website will always be fully accessible, error-free, or compatible with every device, browser, or assistive technology.
This does not limit any rights you may have under Australian Consumer Law or any other law that cannot be excluded.

3. Product Images and Colours
We make reasonable efforts to provide accurate product images, descriptions, colours, sizing information, and care details.
However, as stated in our Terms and Conditions, actual product colours, materials, fit, and appearance may vary slightly due to screen settings, lighting, photography, manufacturing differences, or product updates.
If you need help understanding a product image, colour, size, fit, material, or care instruction, please contact us before placing your order.

4. Third-Party Services
Our website may use third-party services, such as payment providers, delivery services, social media platforms, review tools, analytics tools, or website plugins.
We do not control these third-party services and cannot guarantee that they will always meet the same accessibility standards as our website.
Your use of third-party services may be subject to their own terms, privacy policies, and accessibility practices.

5. Assistance With Orders
If you have difficulty using our website, placing an order, reading product information, accessing a policy, or completing checkout, please contact us at:
Email: support@gdaymate.store
We will make reasonable efforts to assist you, which may include helping you access information, understand product details, or complete an order where reasonably possible.
For privacy and security reasons, we may need to verify your identity or order details before assisting with account, payment, delivery, or order-related requests.

6. Feedback and Accessibility Issues
We welcome feedback about the accessibility of our website.
If you experience an accessibility issue, please contact us with:

• the page or feature you had trouble using;

• a description of the issue;

• the device, browser, or assistive technology you were using, if relevant;

• your contact details, if you would like a response.

We will review accessibility feedback and make reasonable efforts to address issues where practical.

7. Ongoing Improvements
Accessibility is an ongoing process. We may update our website, content, features, and policies from time to time to improve usability and accessibility.
We may also update this Accessibility Statement when needed. The updated version will be posted on this page with a new effective date.

8. Contact Us
For accessibility questions, feedback, or assistance, please contact us:
Business Name: G'DAY MATE
Trading Name: G'DAY MATE
Website: www.gdaymate.store
Contact Email: support@gdaymate.store